FAQ

Q. How many exclusive Monginis Shops are there in Egypt?
A. There are 50 Monginis cakes shops in Cairo and Giza, Monginis also runs bakery counters in the big supermarket outlets in Cairo, Alexandria and other cities of the country. Like: Mahmals, Hyper, Spinneys and many more.

Q. How many categories of products do you have?
A. Monginis has hundreds of products that can be grouped into categories:

Celebration cakes/ Torte (1 kg and above):
• Birthday Cakes, 3-D cakes and HD cakes.
• Celebration cakes (1 kg and above)
• Wedding Cakes( 3 Tier and more)

GATEAUX:
• Variety of standard size gateaux's and cheesecakes
• Gateaux Soiree

PACKAGED PRODUCTS

1- Cake:
Dream Cake     (Layered Cake)
Slice Cake         (Sponge Cake)
Party Cake         (Pound Cake)
Family Cake      (Pound Cake)
Swiss Rolls       (Rolled Sponge Cake with cream)

2- Pizza bases (Different Size & Shapes)

3- BREAD:
• Brown Bread
• Sandwich Bread
• Multi Grain

4-Croissants and Pates

Freshly Baked:
• Salizones
• Petit fours
• Nawashif
• Bread
• Doughnuts / Croissants / Pates

DIET AND SIYAMI PRODUCTS
• Rusks
• Regime Crispies
• Brown Bread and a wide range of mouth watering siyami products.

CHOCOLATES

Range of:
• Flower Bouquets
• Chocolate Flower Baskets
• Individual attractively wrapped chocolate pieces

Q. Does Monginis make home deliveries?
A. Yes. All Monginis outlets do deliver to the customer's home. All you have to do is call our call Centre on +202 25788887, place your order and the cakes, pastries, savories and snacks will be delivered at your doorstep. You may also log on to www.otlob.com or just dial the closest shop to your location by using our store locator via our web site.

Q. Do you get fresh products every day?
A. Yes, all Monginis cake shops, in all the cities of operation, offer only soften fresh products. In fact, many products are baked in the shop itself.

Q. What do you do with unsold products?
A. The Monginis shops return the unsold cakes, pastries, savories and snacks on a daily basis to the bakery. Depending on the state of deterioration, if still edible, the products are given to charity or used as cattle feed. If it is inedible, the entire lot is destroyed.

Q. Do you have anything for diabetic patients?
A. The R&D department has an exciting product list under development for persons who suffer from diabetes, cholesterol or high blood pressure.

Q. How can I become a Monginis franchisee?
A.  Owning a Monginis Franchise is a lucrative opportunity for the right individual.You will have to fill an application form and send it to us on shops@monginisbakery.com and our marketing team will get back to you.

To fill the application form click here.

Q. How does the gift a torta concept work?
A.  Its very simple, If you have a dear one who simply has a reason to celebrate, all you have to do is log on to www.monginisbakery.com, select a Torta you would like to gift and leave the rest to Monginis. We shall process your order and deliver it right to the door step of your loved one on your behalf.

Q. Can I have a personalized message on the cake?
A.Of course, along with a message on the cake, Monginis will also send a complimentary greeting card    with every delivery, in which your personalized handwritten message will reach your dear one in a sealed envelope.

Q. How much time do I need to place my order?
A. Monginis needs a lead time of 2 working days to deliver the cake. Keep in mind that weekly holidays in Egypt are on Fridays.

Q. How do I pay for the order?
A. Monginis has tied up with a reputable American payment gateway which accepts all kinds of VISA, MASTER, AM EX and other various credit and debit cards.

Q. Is the payment on the Monginis website secured?
A. Yes indeed, you do not have to worry about the confidentiality of your details as long as you are dealing with Monginis. Your details are not even disclosed to us, your payment is done on a secured payment gateway. Once you have done your payment, you are routed back to our site for the confirmation of your order.
The Payment Gateway for
www.monginisbakery.com complies with the Standard Industry Level Security & are Verified by the following Security Providers:

• VeriSign Secured.
• PCI (Security Standards).
• Hacker Safe.

Choco Fruits
chocolate and vanilla cake with nuts